Claims Process Retail Deposit Guarantee Scheme

Page updated 25 Feb 2010

Information for depositors with institutions that have been approved under the retail deposit guarantee scheme and that have triggered the guarantee.

To date two institutions have triggered the guarantee and depositors/investors with these institutions may make claims. These information pages set out how the different claims processes work for investors with these particular institutions:

• Strata Finance Limited - Contact details at the Treasury for making a claim.
• Mascot Finance Limited - Contact details, notice of claim forms for download and a Step by Step Process Guide for Depositors.

The Treasury has prepared responses to general queries about claims under the retail deposit guarantee scheme: Questions and Answers - Part 2: What happens with claims or when an institution defaults?.

Latest News on Claims under the Retail Deposit Guarantee Scheme

• 24 Apr 2009 - Strata Finance customers covered by deposit guarantee scheme - Media statement by John Whitehead, Secretary to the Treasury.
• 1 Apr 2009 - Claims Frequently Asked Questions (FAQs) has been updated to address additional questions regarding guarantee claims and interest.
• 23 Mar 2009 - Notice of Claim form available for multiple trustees claimants making a claim under the Crown Deed of Guarantee with Mascot Finance Limited.
• 19 Mar 2009 - Notice of Claim form available for trustee claimants making a claim under the Crown Deed of Guarantee with Mascot Finance Limited and also a Additional Joint Holders Schedule to Notice of Claim Form for individual claimants.
• 13 Mar 2009 - Notice of Claim form available for corporate claimants making a claim under the Crown Deed of Guarantee with Mascot Finance Limited.
• 5 Mar 2009 - Notice of Claim form available for individuals making a claim under the Crown Deed of Guarantee with Mascot Finance Limited.
• 2 Mar 2009 - Mascot Finance customers covered by deposit guarantee scheme - Media statement by John Whitehead, Secretary to the Treasury.

Contacts for Enquiries