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Ombudsman seeks public input on official information practices of the public sector

Issue date: 
Tuesday, 9 October 2018

The Chief Ombudsman Peter Boshier has commenced the next self-initiated investigations into the official information practices of the public sector. These investigations aim to establish whether the agencies have the leadership, culture, organisational systems, policies and procedures in place to support good official information practices to achieve the purposes of the official information legislation relevant to their organisation.

The agencies selected for investigation are the Treasury, Christchurch City Council, and Horowhenua District Council. The investigations follow those into the Ministry for Culture and Heritage, the Ministry for the Environment, the Department of Conservation and Land Information New Zealand. Reports on these investigations were released on 27 September 2018.

To assist in the investigations, the Chief Ombudsman will seek input from the agencies and their staff. Throughout the course of the investigations, areas of good practice may be identified, and where any areas of weakness are found, suggestions may be made for improvement. The Treasury welcomes the opportunity to take part in this process.

The Chief Ombudsman is also keen to get the public’s input into the process, and has set up a survey for those who have recently made a request to access information held by any of the three agencies, or who have engaged with the agencies through the OIA/LGOIMA processes within the last 6-12 months.

The public stakeholder survey looks at the agency’s processes, and the experience people had with the agency. It is not designed to reopen individual cases, and for any new complaint, the usual process of approaching the Ombudsman remains in place.

The survey is open until 16 November 2018. You can take part in the Treasury-related survey via this link:

Last updated: 
Tuesday, 9 October 2018