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Guest lecture

PCOMS - bringing together 'partnership' and 'outcomes'

Event series: 

The New Zealand Government, like most governments, wants to ensure that its spending is effective. Linked to this is a growing awareness of a group of people who have high needs and are hard to engage.

PCOMS is one tool that can effectively address this situation, involve the client in their care and identify those people at risk of a negative outcome. The Partners for Change Outcome Management System (PCOMS), included in SAMHSA's National Registry of Evidence based Programs and Practices, improves outcomes by incorporating the most robust predictors of success into an outcome management system that partners with clients while honouring the daily pressures of front-line clinicians. PCOMS provides an early warning system that identifies clients who aren't responding to therapeutic business as usual, allowing new directions to be collaboratively charted. This approach has international clinical evidence of its impact and has been used effectively with a range of service providers in New Zealand. Dr Duncan will explain the research and impact of using PCOMS – especially with people who have been described as hard to engage. Robyn Pope- Manager Practice and Development at Wesley Community Action and certified trainer in PCOMS will bring the New Zealand experience of applying PCOMS in different social settings, including client videos.

About Barry Duncan

Barry L. Duncan, Psy.D. is a therapist, trainer, and researcher with over 17,000 hours of clinical experience. He is Director of the Heart and Soul of Change Project ( CEO of Better Outcomes Now (, and the developer of the clinical process of the Partners for Change Outcome Management System (, a designated evidence based practice. Dr. Duncan has over one hundred publications, including 17 books, most recently, On Becoming a Better Therapist: Evidence Based Practice One Client at a Time. Barry speaks directly to those who want better outcomes for all people needing help.

Note: Papers, presentation slides and any other material provided by the Guest Lecturer will be made available some time after the lecture at Publications > Media & Speeches > Guest Lectures by Visiting Academics.

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Last updated: 
Wednesday, 2 March 2016