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BASS benchmarking report

Administrative & Support Services Benchmarking Report for the Financial Year 2010/11

Issue date: 
Wednesday, 7 March 2012
Status: 
Superseded
Corporate author: 
Document Date: 
Publication category: 
Fiscal year: 
2010/11
ISBN: 
978-0-478-39625-6

The second annual Better Administrative & Support Services (BASS) report provides information on the cost, efficiency, and effectiveness of administrative & support (A&S) services in the State sector.

Results cover six A&S service functions across larger departments and Crown entities over two reporting periods (FY 2009/10 and FY 2010/11).  The report is a key deliverable from the annual A&S service benchmarking exercise, which provides management information to support value for money assessments, target-setting, and tracking of improvement over time. It also provides a picture of each function across agencies, including larger cross agency improvement programmes.

Last updated: 
Wednesday, 13 July 2016