Estimates of appropriations

Vote Revenue - Finance and Government Administration Sector - Estimates 2019/20

Vote Revenue#

APPROPRIATION MINISTER(S): Minister of Revenue (M57), Minister of Research, Science and Innovation (M84)

APPROPRIATION ADMINISTRATOR: Inland Revenue Department

RESPONSIBLE MINISTER FOR INLAND REVENUE DEPARTMENT: Minister of Revenue

Overview of the Vote#

The Minister of Revenue is responsible for appropriations in the Vote for the 2019/20 financial year covering the following:

  • a multi-year appropriation of just under $1,123 million for the implementation of business transformation
  • a total of just over $623 million for services for customers, including services to inform the public about entitlements and meeting obligations, services to process obligations and entitlements, management of debt and outstanding returns, and investigations
  • a total of just under $15 million for policy advice and services to other agencies
  • a total of $150 million for departmental capital expenditure for the purchase or development of assets by and for the use of Inland Revenue
  • a total of just over $4,598 million for benefits or related expenses, mainly for tax credits, KiwiSaver payments and benefit payments such as child support and paid parental leave
  • a total of just under $8 million for borrowing expenses, relating to interest paid on deposit schemes administered by Inland Revenue, and
  • a total of $1,256 million for other expenses, mainly for the impairment and write-off of debt and initial fair value write-down on student loans.

The Minister of Revenue is also responsible for Crown revenue and receipts in the Vote for the 2019/20 financial year covering the following:

  • a total forecast of $80,767 million for tax revenue
  • a total forecast of just under $991 million for non-tax revenue, and
  • a total forecast of $1,545 million for capital receipts.

The Minister of Research, Science and Innovation is responsible for an appropriation in Vote Revenue for the 2019/20 financial year of $158 million for the research and development tax incentive.

Details of these appropriations are set out in Parts 2-4.

Details of Appropriations and Capital Injections#

Annual Appropriations and Forecast Permanent Appropriations#

  2018/19 2019/20
Titles and Scopes of Appropriations by Appropriation Type Final
Budgeted
$000
Estimated
Actual
$000
Budget
$000

Departmental Output Expenses

     

Policy Advice (M57)

This appropriation is limited to the provision of advice, including second opinion advice and contributions to policy advice led by other agencies, to support decision-making by Ministers on government policy matters.
10,612 10,162 10,564

Services to Other Agencies RDA (M57)

This appropriation is limited to the provision of services by Inland Revenue to other agencies, where those services are not within the scope of another departmental output expense appropriation in Vote Revenue.
5,862 4,918 3,962

Total Departmental Output Expenses

16,474 15,080 14,526

Departmental Capital Expenditure

     

Inland Revenue Department - Capital Expenditure PLA (M57)

This appropriation is limited to the purchase or development of assets by and for the use of the Inland Revenue Department, as authorised by section 24(1) of the Public Finance Act 1989.
111,832 111,832 150,000

Total Departmental Capital Expenditure

111,832 111,832 150,000

Benefits or Related Expenses

     

Best Start Tax Credit PLA (M57)

This appropriation is limited to Best Start Tax Credits made to eligible recipients in accordance with section 185 of the Tax Administration Act 1994.
52,000 52,000 231,000

Child Support Payments PLA (M57)

Child support payments to custodial persons who are not dependent on the state for financial support (expenses incurred pursuant to section 141 of the Child Support Act 1991).
302,000 302,000 317,000

Child Tax Credit PLA (M57)

Extra assistance for low to middle income families who are not dependent on the state for financial support (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
600 600 400

Family Tax Credit PLA (M57)

Family Support payments made to beneficiaries and non-beneficiaries during the year (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
2,271,000 2,271,000 2,195,000

In-Work Tax Credit PLA (M57)

Extra assistance for low to middle income families where the person works a minimum of 20 hours per week and does not have a partner, or a person and their partner work a minimum of 30 hours per week (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
525,000 525,000 521,000

KiwiSaver: Interest (M57)

To enable the payment of interest on KiwiSaver contributions as set out in the KiwiSaver Act 2006.
9,000 7,000 9,000

KiwiSaver: Tax Credit (M57)

To enable the payment of a tax credit to KiwiSaver members and the payment of residual tax credits to employers as set out in the Income Tax Act 2007.
873,000 863,000 906,000

Minimum Family Tax Credit PLA (M57)

Extra payment made to families where at least one parent is working for salary or wages (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
14,000 14,000 15,000

Paid Parental Leave Payments (M57)

This appropriation is limited to Paid Parental Leave Payments made to parents in accordance with the Parental Leave and Employment Protection Act 1987.
375,000 370,000 400,000

Payroll Subsidy PLA (M57)

This appropriation is limited to the payment of a subsidy to a payroll agent undertaking employers' payroll-related tax compliance activities on their behalf, section 185 of the Tax Administration Act 1994.
6,500 6,500 3,900

Research, Science and Innovation: R&D Tax Incentive (M84)

This appropriation is limited to providing an R&D tax credit to eligible R&D performing businesses.
40,000 37,000 158,000

Parental Tax Credit PLA (M57)

This appropriation is limited to expenses incurred on parental tax credit as provided for in subpart MD of the Income Tax Act 2007 and as authorised by section 185 of the Tax Administration Act 1994.
3,000 3,000 -

Total Benefits or Related Expenses

4,471,100 4,451,100 4,756,300

Non-Departmental Borrowing Expenses

     

Adverse Event Interest PLA (M57)

This appropriation is limited to interest on Adverse Event Income Equalisation Reserve accounts held by taxpayers in the farming and agriculture business, authorised by section 65ZH(1) of the Public Finance Act 1989.
20 20 10

Environmental Restoration Account Interest PLA (M57)

This appropriation is limited to interest on Environmental Restoration accounts, authorised by section 65ZH(1) of the Public Finance Act 1989.
1,500 1,500 1,500

Income Equalisation Interest PLA (M57)

This appropriation is limited to interest on Income Equalisation Reserve Scheme accounts held by taxpayers in the farming, fishing or forestry industries, authorised by section 65ZH(1) of the Public Finance Act 1989.
6,000 6,000 6,000

Total Non-Departmental Borrowing Expenses

7,520 7,520 7,510

Non-Departmental Other Expenses

     

Impairment of Debt and Debt Write-Offs (M57)

This appropriation is limited to bad debt write-offs for Crown debt administered by Inland Revenue, excluding child support and student loans and to amounts relating to the impairment of this debt.
850,000 750,000 680,000

Initial Fair Value Write-Down Relating to Student Loans (M57)

This appropriation is limited to the initial fair value write-down of student loans.
592,000 572,000 576,000

Impairment of Debt Relating to Child Support (M57)

This appropriation is limited to the impairment of child support debt.
5,000 - -

Total Non-Departmental Other Expenses

1,447,000 1,322,000 1,256,000

Multi-Category Expenses and Capital Expenditure

     

Services for Customers MCA (M57)

The single overarching purpose of this appropriation is to deliver a customer-centric, integrated tax and entitlement service experience for New Zealanders that is agile and intelligence-led.
616,379 610,014 623,201

Departmental Output Expenses

     

Investigations

This category is limited to undertaking investigation, audit and litigation activities administered by Inland Revenue.
142,573 141,678 144,017

Management of Debt and Outstanding Returns

This category is limited to activities to prevent returns becoming outstanding and debt becoming overdue, and to collect outstanding returns and overdue payments, whether for the Crown, other agencies or external parties.
129,746 126,366 131,271

Services to Inform the Public About Entitlements and Meeting Obligations

This category is limited to providing information and assistance to the public to make them aware of their obligations and entitlements. This also includes the provision of services to help Ministers fulfil their responsibilities to Parliament and the New Zealand public, other than policy decision-making responsibilities.
230,730 230,120 233,272

Services to Process Obligations and Entitlements

This category is limited to both the registration, assessment and processing of tax obligations and other entitlements, including associated review and Crown accounting activities, and the collection and sharing of related information with other agencies.
113,330 111,850 114,641

Total Multi-Category Expenses and Capital Expenditure

616,379 610,014 623,201

Total Annual Appropriations and Forecast Permanent Appropriations

6,670,305 6,517,546 6,807,537

Multi-Year Appropriations#

Type, Title, Scope and Period of Appropriations Appropriations, Adjustments and Use $000

Departmental Other Expenses

   

Transformation (M57)

This appropriation is limited to the design and implementation of a modern system for tax revenue and social policy administered by Inland Revenue.

Commences: 01 July 2017

Expires: 30 June 2021
Original Appropriation 1,112,607
Adjustments to 2017/18 26,254
Adjustments for 2018/19 (16,100)
Adjusted Appropriation 1,122,761
Actual to 2017/18 Year End 196,774
Estimated Actual for 2018/19 214,665
Estimate for 2019/20 239,086
Estimated Appropriation Remaining 472,236

Total Annual Appropriations and Forecast Permanent Appropriations and Multi-Year Appropriations#

  2018/19 2019/20
  Final
Budgeted
$000
Estimated
Actual
$000
Budget
$000
Total Annual Appropriations and Forecast Permanent Appropriations 6,670,305 6,517,546 6,807,537
Total Forecast MYA Departmental Other Expenses 214,665 214,665 239,086

Total Annual Appropriations and Forecast Permanent Appropriations and Multi-Year Appropriations

6,884,970 6,732,211 7,046,623

Capital Injection Authorisations#

  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Inland Revenue Department - Capital Injection (M57) 63,832 63,832 103,000

Supporting Information#

Part 1 - Vote as a Whole#

1.1 - New Policy Initiatives#

Policy Initiative Appropriation 2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Home-Based ECE Review - Improving the Quality of Home-Based Early Childhood Education Initial Fair Value Write-Down Relating to Student Loans
Non-departmental Other Expense
25 68 197 231 88
Incomes for People Receiving Benefits - Indexing Main Benefits, Removing Deductions and Changing Abatement Thresholds Minimum Family Tax Credit PLA
Benefits or Related Expense
- 625 2,500 2,500 2,500
Reprioritisation of Funding - Contingency Funding for Transformation Transformation
Departmental Other Expense
- - - (9,728) -
Total Initiatives   25 693 2,697 (6,997) 2,588
Summary of Financial Activity
  2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
  Actual
$000
Actual
$000
Actual
$000
Actual
$000
Final Budgeted
$000
Estimated
Actual
$000
Departmental
Transactions
Budget
$000
Non-
Departmental
Transactions
Budget
$000
Total
Budget
$000
Estimated
$000
Estimated
$000
Estimated
$000

Appropriations

                       
Output Expenses 10,522 11,050 11,386 13,055 16,474 15,080 14,526 - 14,526 14,248 13,924 13,524
Benefits or Related Expenses 3,708,849 3,550,477 3,621,139 3,584,823 4,471,100 4,451,100 N/A 4,756,300 4,756,300 5,088,300 5,449,200 5,492,100
Borrowing Expenses 5,176 7,907 6,783 6,202 7,520 7,520 - 7,510 7,510 11,500 11,500 11,500
Other Expenses 1,614,494 1,414,087 1,288,208 1,407,309 1,661,665 1,536,665 239,086 1,256,000 1,495,086 1,744,236 1,479,826 1,476,040
Capital Expenditure 32,388 61,115 100,661 103,682 111,832 111,832 150,000 - 150,000 213,112 40,000 40,000
Intelligence and Security Department Expenses and Capital Expenditure - - - - - - - N/A - - - -
Multi-Category Expenses and Capital Expenditure (MCA)                        
Output Expenses 693,478 652,182 635,477 591,586 616,379 610,014 623,201 - 623,201 492,077 482,154 493,767
Other Expenses - - - - - - - - - - - -
Capital Expenditure - - - - - - N/A - - - - -

Total Appropriations

6,064,907 5,696,818 5,663,654 5,706,657 6,884,970 6,732,211 1,026,813 6,019,810 7,046,623 7,563,473 7,476,604 7,526,931

Crown Revenue and Capital Receipts

                       
Tax Revenue 59,747,539 63,401,693 69,222,866 72,142,690 76,200,000 76,200,000 N/A 80,767,000 80,767,000 86,499,000 91,642,000 97,087,000
Non-Tax Revenue 1,152,579 1,161,292 1,143,664 1,122,586 959,000 959,000 N/A 990,500 990,500 987,000 999,500 1,026,000
Capital Receipts 1,388,866 1,424,519 1,331,379 1,436,304 1,527,700 1,527,700 N/A 1,545,000 1,545,000 1,560,000 1,576,000 1,597,000

Total Crown Revenue and Capital Receipts

62,288,984 65,987,504 71,697,909 74,701,580 78,686,700 78,686,700 N/A 83,302,500 83,302,500 89,046,000 94,217,500 99,710,000

Note - where restructuring of the vote has occurred then, to the extent practicable, prior years information has been restated as if the restructuring had occurred before the beginning of the period covered. In this instance Total Appropriations for the Budgeted and Estimated Actual year may not equal Total Annual Appropriations and Forecast Permanent Appropriations and Multi-Year Appropriations in the Details of Appropriations and Capital Injections.

Adjustments to the Summary of Financial Activity Table Due to Vote Restructuring

There are no adjustments to the table due to Vote restructuring.

Departmental Output Expenses
Departmental Output Expenses
 2019 2020  Estimated 638 million, 2020 2021  Estimated 506 million, 2021 2022  Estimated 496 million, 2022 2023  Estimated 507 million.
Source: Inland Revenue

Inland Revenue's departmental output expenses have decreased from $704 million in 2014/15 to an estimated $625.094 million in 2018/19 and $637.727 million in 2019/20.

Beyond 2019/20, departmental output expenses will continue to reduce, reflecting productivity savings resulting from Inland Revenue's multi-year transformation. Alongside improved customer services and increased policy agility, the transformation will result in Inland Revenue being a more effective and efficient organisation that can achieve higher levels of performance with fewer resources.

There were small increases in expenditure in 2018/19 and 2019/20, when compared with 2017/18. They are mainly due to:

  • expenditure transfers from efficiencies realised in 2017/18 and 2018/19 to support the temporary changes in operating costs as Inland Revenue implements its transformation programme, and
  • additional funding received for the Families Package implementation, Budget 2018 Research and Development Tax Credit Implementation, and Budget 2018 Tax Compliance Activity - Funding to Collect Additional Revenue.
Departmental Other Expenses
Departmental Other Expenses
 2018 2019  Est. Actual 215 million, 2019 2020  Estimated 239 million, 2020 2021  Estimated 472 million, 2021 2022  Estimated 188 million, 2022 2023  Estimated 161 million.
Source: Inland Revenue

The departmental other expenses category incorporates one Transformation multi-year appropriation (MYA) for Inland Revenue's transformation, covering 2017/18, 2018/19, 2019/20 and 2020/21. For completeness, transformation costs are also shown for the pre-MYA years 2015/16 to 2016/17 as well as the estimated amounts for 2021/22 and 2022/23 which will be covered by an annual Transformation appropriation.

The Transformation MYA covers expenditure for Inland Revenue's multi-year, business-led, technology-enabled transformation of New Zealand's revenue system. As this is a multi-year appropriation, the amounts are indicative of the spend in each of the individual years.

The 2020/21 financial year includes funding to complete the transformation and pay for on-going incremental costs. In addition, the majority of the contingency for the multi-year appropriation is held in 2020/21. During the earlier stages of the programme, the contingency was included in the forecasts of the earlier years reflecting the level of uncertainty that existed at that time. As the programme progresses, and forecasts and contingency requirements are reviewed, the majority of the contingency is now held in the 2020/21 financial year.

Non-Departmental Benefits or Related Expenses
Non-Departmental Benefitsor Related Expenses
 2019 2020  Estimated 4756 million, 2020 2021  Estimated 5088 million, 2021 2022  Estimated 5449 million, 2022 2023  Estimated 5492 million.
Source: Inland Revenue

Non-departmental benefits or related expenses include appropriations for KiwiSaver, Working for Families Tax Credits, Best Start tax credit, payroll subsidy, paid parental leave payments and child support payments to custodial persons.

Total non-departmental benefits or related expenses remained relatively static from 2014/15 to 2017/18. Fluctuations occur because an improving economy steadily increases KiwiSaver tax credits, child support payments to custodial persons, and paid parental leave payments. Conversely an improving economy reduces Working for Families entitlements as incomes grow, and this caused some of the downwards trend in 2015/16.

The increase in non-departmental benefits or related expenses from 2018/19 is the result of Families Package policy changes. Working for Families Tax Credits were substantially increased from 1 July 2018. The family tax credit per-child entitlements were increased for most families. The threshold for abatement of entitlements also increased, meaning fewer families face abatement. The Best Start tax credit, which is also part of the Families Package, commenced from 1 July 2018. Expenditure on Best Start increases steadily over the forecast period as the policy phases in.

Working for Families entitlements decrease overall from 2019/20 to 2021/22 due to income growth. There is a small increase from 2021/22 to 2022/23 due to a forecast cost of living and average wage adjustment in April 2021.

The Best Start tax credit, which is also part of the Families Package, commenced from 1 July 2018. Expenditure on Best Start increases steadily over the forecast period as the policy phases in.

Paid parental leave is also increased by an extension to 22 weeks' entitlement from July 2018, and to 26 weeks from July 2020.

The research and development tax incentive commenced from 1 April 2019. The increase in the appropriation is the result of the 2019/20 year being the first full year of the tax incentive.

Non-Departmental Borrowing Expenses
Non-Departmental Borrowing Expenses
 2019 2020  Estimated 8 million, 2020 2021  Estimated 12 million, 2021 2022  Estimated 12 million, 2022 2023  Estimated 12 million.
Source: Inland Revenue

Non-departmental borrowing expenses include interest payments for the income equalisation, adverse event and environmental restoration account schemes. The interest payable varies with the size of the deposits in these schemes. These schemes are designed to allow taxpayers to smooth income between tax years - either to smooth out variability in incomes or to set aside income to deal with an adverse event or provide for environmental restoration costs.

Actual results to date are variable and reflect deposit balances in the schemes. The forecast for interest expense in 2018/19 reflects the expected level of the schemes' activity for the remainder of the year. From 2020/21 the forecast includes a provision for a potential increase in activity.

Non-Departmental Other Expenses
Non-Departmental Other Expenses
 2019 2020  Estimated 1256 million, 2020 2021  Estimated 1272 million, 2021 2022  Estimated 1292 million, 2022 2023  Estimated 1315 million.
Source: Inland Revenue

Non-departmental other expenses include bad debt write-offs, the initial fair value write-down on student loans, impairments relating to student loans, child support, general tax, KiwiSaver, and Working for Families Tax Credits debt are also included.

The large reduction from 2014/15 to 2016/17 resulted from both significantly lower than forecast debt impairment mainly due to a material fall in the overdue debt book over the period and a change in accounting standards affecting the way impairment relating to child support debt is recognised in the year ended 30 June 2015. The increase to 2018/19 reflects forecast changes in the level of overdue debt, impairment and write-off. The forecast impairment expenditure is not expected to repeat in 2019/20 and from then the level of non-departmental other expenses stabilises.

Non-Departmental Tax Revenue
Non-Departmental Tax Revenue
 2019 2020  Estimated 80767 million, 2020 2021  Estimated 86499 million, 2021 2022  Estimated 91642 million, 2022 2023  Estimated 97087 million.
Source: Inland Revenue

Non-departmental tax revenue incorporates unconsolidated source deductions (PAYE), other persons' tax, fringe benefit tax, corporate tax including company tax, other direct income tax, GST and other indirect tax administered by Inland Revenue.

Total tax revenue is forecast to continue to grow over the next five years at an average rate of 6.1% per annum, above forecast nominal gross domestic product (GDP) growth which averages 4.9%. Taxes paid by individuals, such as PAYE and other persons' tax, are forecast to grow faster than GDP, at an average rate of around 6% per annum. This is due to an increasing average tax rate as incomes grow (known as fiscal drag). Net company tax is also forecast to exceed GDP growth, mainly due to comparatively strong forecasts for growth in tax paid by investment funds.

GST is the second largest tax type administered by Inland Revenue after PAYE and is forecast to grow by 6.2% per annum on average, mainly due to both domestic consumption and residential investment, such as, the construction of new dwellings and additions and alterations to existing dwellings.

Resident withholding tax on interest income is forecast to grow by more than 10% per annum each year from 2020/21 onwards, reflecting an expected increase in deposit interest rates.

The forecasts include additional revenue amounts arising from the implementation of Inland Revenue's Business Transformation programme, starting at $90 million in the year to June 2019, and rising to $540 million per annum by 2021/22.

Non-Departmental Non-Tax Revenue
Non-Departmental Non-Tax Revenue
 2019 2020  Estimated 991 million, 2020 2021  Estimated 987 million, 2021 2022  Estimated 1000 million, 2022 2023  Estimated 1026 million.
Source: Inland Revenue

Non-departmental non-tax revenue incorporates child support collections from non-custodial parents, student loan interest unwind (interest income due to reversing the initial fair value write-down over the life of the loan), unclaimed monies, and interest and penalties on Working for Families Tax Credits debt.

The reduction in 2018/19 reflects a change in accounting standards affecting the way we calculate the interest unwind of the initial discount on student loans.

Non-Departmental Capital Receipts
Non-Departmental Capital Receipts
 2019 2020  Estimated 1545 million, 2020 2021  Estimated 1560 million, 2021 2022  Estimated 1576 million, 2022 2023  Estimated 1597 million.
Source: Inland Revenue

Non-departmental capital receipts include student loan capital repayments and deposits into the adverse event income equalisation, income equalisation, and environmental restoration account schemes.

The lower receipts in 2016/17 reflects lower income equalisation reserve scheme receipts. The growth in 2018/19 and future years is attributable to higher forecast student loan capital repayments.

Part 2 - Details of Departmental Appropriations#

2.1 - Departmental Output Expenses#

Policy Advice (M57)
Scope of Appropriation
This appropriation is limited to the provision of advice, including second opinion advice and contributions to policy advice led by other agencies, to support decision-making by Ministers on government policy matters.
Expenses and Revenue
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 10,612 10,162 10,564
Revenue from the Crown 10,595 10,595 10,547
Revenue from Others 17 17 17
What is Intended to be Achieved with this Appropriation

This appropriation is intended to provide policy advice to support decision-making by Ministers on tax and social policy matters, to protect and maintain the integrity of the tax system while ensuring that our tax system is as simple as possible and is internationally competitive.

How Performance will be Assessed and End of Year Reporting Requirements
  2018/19 2019/20
Assessment of Performance Final Budgeted
Standard
Estimated
Actual
Budget
Standard

Primary measures#

     

Percentage of sampled reports that meet quality standards (see Note 1).

80% 80% 80% (see Note 2)

Percentage of ministerial satisfaction for policy advice.

90% 90% 90% (see Note 3)

Note 1 - A quality score of 70% or better.

Note 2 - The Standard will be reviewed based on the refreshed Policy Quality Framework and updated in the Supplementary Estimates. All agencies are required to use the refreshed Policy Quality Framework from 2019/20 to assess the quality of their policy advice papers. The Policy Quality Framework is currently being refreshed. The refreshed Framework will be released before 30 June 2019.

Note 3 - The Standard will be reviewed based on the revised Ministerial Satisfaction Survey and updated in the Supplementary Estimates. All agencies are required to use the refined Ministerial Satisfaction Survey from 2019/20 to assess ministerial satisfaction with the policy service. The survey is currently under review and the refined survey and guidance will be released before 30 June 2019.

These policy performance measures cover the breadth of Inland Revenue's policy advice (tax, social policy and KiwiSaver).

End of Year Performance Reporting

Performance information for this appropriation will be reported by Inland Revenue in the department's Annual Report 2020.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000

Current Government

           
Budget 2018 Tax Compliance Activity - Funding to Collect Additional Revenue 2018/19 950 950 700 400 -
Services to Other Agencies RDA (M57)
Scope of Appropriation
This appropriation is limited to the provision of services by Inland Revenue to other agencies, where those services are not within the scope of another departmental output expense appropriation in Vote Revenue.
Expenses and Revenue
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 5,862 4,918 3,962
Revenue from the Crown - - -
Revenue from Others 5,862 4,918 3,962
What is Intended to be Achieved with this Appropriation

This appropriation is intended to provide support services to other government agencies, such as the provision of a hosted financial management information system and shared financial transactional services.

How Performance will be Assessed and End of Year Reporting Requirements
  2018/19 2019/20
Assessment of Performance Final Budgeted
Standard
Estimated
Actual
Budget
Standard

Primary measures#

     

Percentage of satisfaction of the Department of Internal Affairs for services provided.

75% 75% 75%

Percentage of satisfaction of the New Zealand Productivity Commission for services provided.

90% 90% 90%
End of Year Performance Reporting

Performance information for this appropriation will be reported by Inland Revenue in the department's Annual Report 2020.

Reasons for Change in Appropriation

The decrease in this appropriation for 2019/20 is mainly due to a fiscally neutral adjustment of $1.550 million in 2018/19 for revenue from third parties for Inland Revenue staff on external secondments.

2.2 - Departmental Other Expenses#

Transformation (M57)
Scope of Appropriation and Expenses
Type, Title, Scope and Period of Appropriations Appropriations, Adjustments and Use $000

Transformation (M57)

This appropriation is limited to the design and implementation of a modern system for tax revenue and social policy administered by Inland Revenue.

Commences: 01 July 2017

Expires: 30 June 2021
Original Appropriation 1,112,607
Adjustments to 2017/18 26,254
Adjustments for 2018/19 (16,100)
Adjusted Appropriation 1,122,761
Actual to 2017/18 Year End 196,774
Estimated Actual for 2018/19 214,665
Estimate for 2019/20 239,086
Estimated Appropriation Remaining 472,236
What is Intended to be Achieved with this Appropriation

This appropriation is intended to design and implement a modern system for tax revenue and social policy administered by Inland Revenue that meets government priorities and responds to customers' changing expectations. This will lead to the more efficient collection of taxes and distribution of entitlements. It will also have wider benefits for New Zealand, including reduced compliance and operating costs, as well as the more agile delivery of policy changes in the future.

How Performance will be Assessed and End of Year Reporting Requirements
  2018/19 2019/20
Assessment of Performance Final Budgeted
Standard
Estimated
Actual
Budget
Standard

Primary measures#

     

KiwiSaver is administered in START.

N/A N/A 30 June 2020

Student Loans Scheme repayments are administered in START.

N/A N/A 30 June 2020
End of Year Performance Reporting

Performance information for this appropriation will be reported by Inland Revenue in the department's Annual Report 2020.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000

Previous Government

           
Business Transformation 2015/16 190,000 156,000 70,000 64,000 45,000

2.3 - Departmental Capital Expenditure and Capital Injections#

Inland Revenue Department - Capital Expenditure PLA (M57)
Scope of Appropriation
This appropriation is limited to the purchase or development of assets by and for the use of the Inland Revenue Department, as authorised by section 24(1) of the Public Finance Act 1989.
Capital Expenditure
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Forests/Agricultural - - -
Land - - -
Property, Plant and Equipment 16,000 16,000 8,000
Intangibles 95,832 95,832 142,000
Other - - -

Total Appropriation

111,832 111,832 150,000
What is Intended to be Achieved with this Appropriation

This appropriation is intended to invest in the renewal, upgrade and redesign of assets that support the delivery of the department's services. This includes the capital investment required for the implementation of business transformation.

How Performance will be Assessed and End of Year Reporting Requirements

Expenditure supports the delivery of the department's performance measures in accordance with the department's capital asset management priorities for 2019/20 which are:

  • implementation of business transformation (approximately 90%), and
  • maintain and improve business infrastructure including technology replacements and accommodation fit-outs (approximately 10%).

Transformation spending will be assessed against the performance measures agreed for the Transformation appropriation.

End of Year Performance Reporting

Performance information for this appropriation will be reported by Inland Revenue in the department's Annual Report 2020.

Reasons for Change in Appropriation

Inland Revenue regularly reviews and updates the capital cost estimates for the remainder of the Transformation programme to 2021/22. The forecast shows that while Inland Revenue expects to remain well within the approved funding envelope, the timing of some of the costs and contingencies has changed due to the timing of key support activities across the programme. Capital spending in 2019/20 and out years has been updated to align with the updated work programme.

Capital Injections and Movements in Departmental Net Assets
Inland Revenue Department
Details of Net Asset Schedule 2018/19
Estimated Actual
$000
2019/20
Projected
$000
Explanation of Projected Movements in 2019/20
Opening Balance 317,323 381,155  
Capital Injections 63,832 103,000 Capital injections have been adjusted to align with the updated capital expenditure forecast for the implementation of Business Transformation Releases 3 and 4.
Capital Withdrawals - (627) Capital withdrawal of $627,000 for the business tax package initiative.
Surplus to be Retained (Deficit Incurred) - -  
Other Movements - -  

Closing Balance

381,155 483,528  

Part 3 - Details of Non-Departmental Appropriations#

Best Start Tax Credit PLA (M57)
Scope of Appropriation
This appropriation is limited to Best Start Tax Credits made to eligible recipients in accordance with section 185 of the Tax Administration Act 1994.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 52,000 52,000 231,000
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for payments to all families with a dependent child in the first year of the child's life to help with day-to-day living costs. Payments continue for low and middle income families until the dependent child turns three years old.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for Best Start tax credit payments under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Families Package 2018/19 80,000 231,000 373,000 451,000 451,000
Reasons for Change in Appropriation

The increase in this appropriation for 2019/20 is because the Best Start tax credit commenced in July 2018 and will grow substantively as more families become eligible. This will stabilise from 2021/22 after the first tranche of qualifying children reaches the age of three.

Conditions on Use of Appropriation
Reference Conditions
Subpart MG of the Income Tax Act 2007 Sets out the entitlement and calculation of the Best Start tax credit.
Child Support Payments PLA (M57)
Scope of Appropriation
Child support payments to custodial persons who are not dependent on the state for financial support (expenses incurred pursuant to section 141 of the Child Support Act 1991).
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 302,000 302,000 317,000
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for the transfer of child support payments from non-custodial parents to custodial persons.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for child support payments to custodial persons under the Child Support Act 1991. Performance information is provided under the Services for Customers Multi-Category Appropriation relating to the administration of the payment is provided under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Previous Government            
Addressing child support legacy debt 2015/16 1,100 - - - -
Child support compliance 2014/15 18,000 - - - -
Reasons for Change in Appropriation

The increase in this appropriation for 2019/20 is due to an increase in the number of child support cases as a result of general population growth and forecast improvements to the labour market. The latter increases the amount collected from non-custodial parents and transferred to custodial persons. It also decreases the likelihood that the custodial persons receive welfare support and will therefore receive child support payments.

Conditions on Use of Appropriation
Reference Conditions
Section 141 of the Child Support Act 1991 On payment of money received by the Commissioner by way of child support to qualifying custodians, if the qualifying custodian of the child is not a recipient of a social security benefit.
Child Tax Credit PLA (M57)
Scope of Appropriation
Extra assistance for low to middle income families who are not dependent on the state for financial support (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 600 600 400
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for payments to families with dependent children aged 18 or younger to help with day-to-day living costs.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for child tax credit payments under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Reasons for Change in Appropriation

The child tax credit was replaced by the in-work tax credit in April 2006. People ineligible for the in-work tax credit could continue to receive the child tax credit until no longer eligible. The appropriation will continue to decline as the remaining recipients gradually change to the in-work tax credit or are no longer eligible.

Conditions on Use of Appropriation
Reference Conditions
Subpart MZ of the Income Tax 2007 Sets out the entitlement for and calculation of the child tax credit
Family Tax Credit PLA (M57)
Scope of Appropriation
Family Support payments made to beneficiaries and non-beneficiaries during the year (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 2,271,000 2,271,000 2,195,000
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for payments to low to middle income families with dependent children aged 18 or younger to help with day-to-day living costs.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for family tax credit payments under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Families Package 2018/19 540,000 530,000 520,000 510,000 510,000
Previous Government            
Budget 2017 Family Incomes Package 2017/18 371,000 316,000 308,000 308,000 308,000
Package for children living in material hardship 2015/16 (28,550) (28,550) (28,550) (28,550) (28,550)
Reasons for Change in Appropriation

The family tax credit is payable to families with eligible children whose family income is below the relevant abatement cut-off point. The appropriation generally declines over time because income growth reduces the entitlement for families as annual family incomes exceed the abatement threshold.

The family tax credit is also the first of the Working for Families credits to abate, and is therefore the most sensitive of the Working for Families credits to family income growth. The abatement rate is currently 25 cents per dollar of family income earned above an annual threshold of $42,700.

Conditions on Use of Appropriation
Reference Conditions
Subpart MD 3 of the income Tax Act 2007 Sets out entitlement for and calculation of the family tax credit.
In-Work Tax Credit PLA (M57)
Scope of Appropriation
Extra assistance for low to middle income families where the person works a minimum of 20 hours per week and does not have a partner, or a person and their partner work a minimum of 30 hours per week (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 525,000 525,000 521,000
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for payments to families who work the required hours each week and have dependent children aged 18 or younger to help with day-to-day living costs.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for in-work tax credit payments under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Previous Government            
Budget 2017 Family Incomes Package 2017/18 2,000 2,000 2,000 2,000 2,000
Package for children living in material hardship 2015/16 95,000 95,000 95,000 95,000 95,000
Conditions on Use of Appropriation
Reference Conditions
Sections MD 4-10 of the Income Tax Act 2007 Sets out the entitlement for and calculation of the in-work tax credit
KiwiSaver: Interest (M57)
Scope of Appropriation
To enable the payment of interest on KiwiSaver contributions as set out in the KiwiSaver Act 2006.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 9,000 7,000 9,000
What is Intended to be Achieved with this Appropriation

This appropriation provides for interest payments to members on KiwiSaver contributions while they are held with Inland Revenue. Inland Revenue is required to hold members' contributions for three months from the date of the first contribution before transferring it to their KiwiSaver providers.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for KiwiSaver interest payments under the KiwiSaver Act 2006. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Conditions on Use of Appropriation
Reference Conditions
Section 84-91 of the KiwiSaver Act 2006 Interest payable by Inland Revenue on KiwiSaver member contributions while they are being held by Inland revenue prior to being forwarded to KiwiSaver scheme providers.
KiwiSaver: Tax Credit (M57)
Scope of Appropriation
To enable the payment of a tax credit to KiwiSaver members and the payment of residual tax credits to employers as set out in the Income Tax Act 2007.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 873,000 863,000 906,000
What is Intended to be Achieved with this Appropriation

This appropriation encourages participation in the KiwiSaver scheme by providing for an annual payment to contributing members aged 18 or over who meet the eligibility criteria.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for KiwiSaver tax credit payments under the KiwiSaver Act 2006. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Reasons for Change in Appropriation

The increase in the appropriation for 2019/20 is mainly due to an increase in the total number of contributing members. The increase also reflects an increase in average entitlements as a result of income growth of members who were previously contributing less than the threshold for the maximum KiwiSaver tax credit entitlement.

Conditions on Use of Appropriation
Reference Conditions
Part MK 1-8 of the Income Tax Act 2007 Provides a tax credit for members up to a cap of $10 per week.
Minimum Family Tax Credit PLA (M57)
Scope of Appropriation
Extra payment made to families where at least one parent is working for salary or wages (expenses incurred pursuant to section 185 of the Tax Administration Act 1994).
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 14,000 14,000 15,000
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for payments to families with dependent children aged 18 or younger to ensure that the annual income after tax of a family does not fall below $26,156 where at least one parent is working.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for minimum family tax credit payments under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services to Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Incomes for people receiving benefits 2019/20 - 625 2,500 2,500 2,500
Families Package 2018/19 1,300 1,300 1,300 1,300 1,300
Previous Government            
Package for children living in material hardship 2015/16 1,800 1,800 1,800 1,800 1,800
Conditions on Use of Appropriation
Reference Conditions
Subpart ME of the Income Tax Act 2007 Sets out the entitlement for and calculation of the minimum family tax credit.
Paid Parental Leave Payments (M57)
Scope of Appropriation
This appropriation is limited to Paid Parental Leave Payments made to parents in accordance with the Parental Leave and Employment Protection Act 1987.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 375,000 370,000 400,000
What is Intended to be Achieved with this Appropriation

This appropriation provides for payments to eligible parents and adoptive parents when they take parental leave from their employment to care for their new-born or adopted child (under the age of six). These payments provide employment protected leave and compensate for the loss of income.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for paid parental leave payments under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Extending paid parental leave to 26 weeks 2018/19 66,000 68,700 142,700 148,400 148,400
Previous Government            
Extending the duration of parental leave payments of preterm babies 2015/16 3,400 3,400 3,400 3,400 3,400
Paid parental leave payments 2014/15 65,200 65,200 65,200 65,200 65,200
Reasons for Change in Appropriation

The increase in this appropriation for 2019/20 is due to an increase in claims as a result of increased employment. There is also an increase in the average entitlement amount in July each year to reflect wage growth.

Conditions on Use of Appropriation
Reference Conditions
Part 7A of the Parental Leave and Employment Protection Act 1987 Establishes the calculation for the payment of paid parental leave payments.
Payroll Subsidy PLA (M57)
Scope of Appropriation
This appropriation is limited to the payment of a subsidy to a payroll agent undertaking employers' payroll-related tax compliance activities on their behalf, section 185 of the Tax Administration Act 1994.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 6,500 6,500 3,900
What is Intended to be Achieved with this Appropriation

This permanent appropriation provides for payments to payroll agents who undertake payroll services on behalf of small businesses so they can focus their efforts on growing their businesses.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for the payment of a payroll subsidy under the Income Tax Act 2007. Performance information relating to the administration of the payment is provided under the Services for Customers Multi-Category Appropriation under the Services to Process Obligations and Entitlements category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Changes made during passage of the Taxation (Annual Rates for 2017-18, Employment and Investment Income, and Remedial Matters) Bill 2017/18 6,500 3,900 - - -
Previous Government            
Making Tax Simpler: Better Administration of PAYE and GST 2017/18 (7,300) (8,100) (8,900) (8,900) (8,900)
Reasons for Change in Appropriation

The decrease in this appropriation for 2019/20 is due to the phasing out of the subsidy. From 1 April 2019, the eligibility threshold has been lowered to include only employers whose annual payrolls are below $50,000 PAYE and employer superannuation contributions tax (ESCT). The subsidy will cease altogether from 1 April 2020.

Conditions on Use of Appropriation
Reference Conditions
Section RP 4 of the Income Tax Act 2007 Establishes the payment of a subsidy by the Commissioner to a listed PAYE intermediary for a payroll service that they provide to an employer (RP 4(1)). The calculation of the subsidy is specified in the Income Tax Act (Payroll Subsidy) regulations.
Research, Science and Innovation: R&D Tax Incentive (M84)
Scope of Appropriation
This appropriation is limited to providing an R&D tax credit to eligible R&D performing businesses.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 40,000 37,000 158,000

This is the estimated expenditure under this appropriation that was reforecast after the appropriation was transferred from Vote Business, Science and Innovation to Vote Revenue as shown in Part 1.4.

Comparators for Restructured Appropriation
  2018/19 2019/20
Vote, Type and Title of Appropriation Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Vote Business, Science and Innovation: Benefits or Related Expenses:
Research, Science and Innovation: R&D Tax Incentive
70,000 - -
Total 70,000 - 158,000

The structure was changed by transferring the appropriation to Vote Revenue as the tax incentives are claimed as tax credits when annual tax returns are filed.

What is Intended to be Achieved with this Appropriation

This appropriation is intended to incentivise businesses to increase their spending on R&D through the provision of a tax credit.

How Performance will be Assessed and End of Year Reporting Requirements

Performance information for this appropriation will be reported by the Minister of Research. Science and Innovation in the Vote Revenue Non-Departmental Appropriations report.

  2018/19 2019/20
Assessment of Performance Final Budgeted Standard Estimated Actual Budget Standard
Eligible Businesses are able to apply for a Research and Development tax credit Achieved Achieved Achieved
Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Research and Development Tax Incentive 2018/19 40,000 158,000 255,000 454,000 454,000
Reasons for Change in Appropriation

The Research and Development Tax Incentive was effective from 1 April 2019. The amounts for 2019/20 and outyears are for full expenditure to reflect expected activity.

Conditions on Use of Appropriation
Reference Conditions
Subpart LY of the Income Tax Act 2007 Sets out the entitlement for and calculation of the research and development tax credit.

3.3 - Non-Departmental Borrowing Expenses#

Adverse Event Interest PLA (M57)
Scope of Appropriation
This appropriation is limited to interest on Adverse Event Income Equalisation Reserve accounts held by taxpayers in the farming and agriculture business, authorised by section 65ZH(1) of the Public Finance Act 1989.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 20 20 10
What is Intended to be Achieved with this Appropriation

This appropriation provides for interest payments on deposits held in an adverse event income equalisation scheme. This scheme allows farmers who experience adverse events to carry income from forced livestock sales over to the next income year.

Reasons for Change in Appropriation

The decrease in this appropriation for 2019/20 is due to a reduction in the expected level of scheme activity from 2018/19.

Environmental Restoration Account Interest PLA (M57)
Scope of Appropriation
This appropriation is limited to interest on Environmental Restoration accounts, authorised by section 65ZH(1) of the Public Finance Act 1989.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 1,500 1,500 1,500
What is Intended to be Achieved with this Appropriation

This appropriation provides interest payments on deposits held in an environmental restoration account. The environmental restoration account allows businesses to set aside money to cover restoration costs for monitoring, avoiding, remedying or mitigating the detrimental environmental effects which may occur in later years.

Income Equalisation Interest PLA (M57)
Scope of Appropriation
This appropriation is limited to interest on Income Equalisation Reserve Scheme accounts held by taxpayers in the farming, fishing or forestry industries, authorised by section 65ZH(1) of the Public Finance Act 1989.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 6,000 6,000 6,000
What is Intended to be Achieved with this Appropriation

This appropriation provides interest payments on deposits held in the income equalisation scheme. This scheme allows taxpayers in the farming, fishing, and forestry industries to make payments during the year to equalise income between different income years.

3.4 - Non-Departmental Other Expenses#

Impairment of Debt and Debt Write-Offs (M57)
Scope of Appropriation
This appropriation is limited to bad debt write-offs for Crown debt administered by Inland Revenue, excluding child support and student loans and to amounts relating to the impairment of this debt.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 850,000 750,000 680,000
What is Intended to be Achieved with this Appropriation

This appropriation provides for the write-off of the Crown debt and for recognising an impairment to reflect the recoverable value of the Crown debt as at the end of a financial year, relating to general tax, KiwiSaver and Working for Families Tax Credits.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for the impairment of debt and debt write-offs. Performance information relating to this expenditure is provided under the Services for Customers Multi-Category Appropriation under the Management of Debt and Outstanding Returns category.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Tax compliance activity - additional revenue 2018/19 10,700 15,000 15,000 15,000 -
Previous Government            
Revenue investment continuation 2017/18 (6,525) (6,525) - - -
Small business tax package 2016/17 (53,000) (78,000) (100,280) (119,590) (132,010)
Revenue investment 2015/16 11,601 11,601 - - -
Reasons for Change in Appropriation

The decrease in this appropriation for 2019/20 is due to forecast changes in the level of overdue debt, impairment and write-offs. The forecast impairment expenditure in 2018/19 is not expected to repeat in 2019/20.

Initial Fair Value Write-Down Relating to Student Loans (M57)
Scope of Appropriation
This appropriation is limited to the initial fair value write-down of student loans.
Expenses
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000
Total Appropriation 592,000 572,000 576,000
What is Intended to be Achieved with this Appropriation

This appropriation provides for incurring the expense relating to reductions in the nominal value of new student loan lending to reflect the present value of that lending.

How Performance will be Assessed and End of Year Reporting Requirements

An exemption was granted under section 15D(2)(b)(ii) of the Public Finance Act 1989, as additional performance information is unlikely to be informative because this appropriation is solely for the initial fair value write-down of student loans. Performance information relating to this expenditure is available to the House of Representatives in the Student Loan Scheme Annual Report 2018.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000
Current Government            
Home-based early childhood education review 2018/19 25 68 197 231 88
First year fees-free in 2018 2017/18 (70,465) (71,951) (68,526) (72,383) (72,383)
Increase student allowance and living costs loans by $50 2017/18 56,005 59,106 61,271 63,302 63,302
Tertiary Education Annual Maximum Fee Movement 2017/18 1,272 2,107 2,270 2,329 2,329
Previous Government            
Annual maximum fee movement for 2017 and 2018 2016/17 3,262 3,380 3,380 3,380 3,380
Response to the Syrian refugee crisis: implementation 2016/17 25 12 - - -
Delivering support to graduate-entry students affected by the 7 EFTS limit to complete long undergraduate programmes 2015/16 969 627 - - -
Investing to increase the number of engineering graduates 2015/16 477 371 990 1,224 1,224
Maintain the student allowance parental income threshold 2015/16 2,520 2,520 2,520 2,520 2,520
Set the annual maximum fee movement to 3% for 2016 2015/16 (5,363) (5,363) (5,363) (5,363) (5,363)
Supporting better pubic services and business growth within Vote Tertiary Education 2015/16 2,013 2,013 2,013 2,013 2,013
Reasons for Change in Appropriation

The decrease in this appropriation for 2019/20 is due to a contingency for 2018/19 that is not in 2019/20.

Part 4 - Details of Multi-Category Expenses and Capital Expenditure#

Multi-Category Expenses and Capital Expenditure#

Services for Customers (M57)
Overarching Purpose Statement
The single overarching purpose of this appropriation is to deliver a customer-centric, integrated tax and entitlement service experience for New Zealanders that is agile and intelligence-led.
Scope of Appropriation
Departmental Output Expenses

Investigations
This category is limited to undertaking investigation, audit and litigation activities administered by Inland Revenue.

Management of Debt and Outstanding Returns
This category is limited to activities to prevent returns becoming outstanding and debt becoming overdue, and to collect outstanding returns and overdue payments, whether for the Crown, other agencies or external parties.

Services to Inform the Public About Entitlements and Meeting Obligations
This category is limited to providing information and assistance to the public to make them aware of their obligations and entitlements. This also includes the provision of services to help Ministers fulfil their responsibilities to Parliament and the New Zealand public, other than policy decision-making responsibilities.

Services to Process Obligations and Entitlements
This category is limited to both the registration, assessment and processing of tax obligations and other entitlements, including associated review and Crown accounting activities, and the collection and sharing of related information with other agencies.

Expenses, Revenue and Capital Expenditure
  2018/19 2019/20
  Final Budgeted
$000
Estimated Actual
$000
Budget
$000

Total Appropriation

616,379 610,014 623,201

Departmental Output Expenses

     
Investigations 142,573 141,678 144,017
Management of Debt and Outstanding Returns 129,746 126,366 131,271
Services to Inform the Public About Entitlements and Meeting Obligations 230,730 230,120 233,272
Services to Process Obligations and Entitlements 113,330 111,850 114,641

Funding for Departmental Output Expenses

     

Revenue from the Crown

590,740 590,740 598,562
Investigations 141,999 141,999 143,661
Management of Debt and Outstanding Returns 127,433 127,433 129,197
Services to Inform the Public About Entitlements and Meeting Obligations 228,971 228,971 231,909
Services to Process Obligations and Entitlements 92,337 92,337 93,795

Revenue from Others

25,639 25,639 24,639
Investigations 574 574 356
Management of Debt and Outstanding Returns 2,313 2,313 2,074
Services to Inform the Public About Entitlements and Meeting Obligations 1,759 1,759 1,363
Services to Process Obligations and Entitlements 20,993 20,993 20,846
What is Intended to be Achieved with this Appropriation

This appropriation is intended to ensure customers find it easy to meet their tax and social policy obligations and receive the payments they are entitled to.

How Performance will be Assessed for this Appropriation
  2018/19 2019/20
Assessment of Performance Final Budgeted
Standard
Estimated
Actual
Budget
Standard

Percentage of customers satisfied with the overall quality of service delivery from Inland Revenue (see Note 1).

90% 87% 90%

Percentage of customers who feel Inland Revenue makes it easy for people to get it right (see Note 1).

80% 79% 80%
What is Intended to be Achieved with each Category and How Performance will be Assessed
  2018/19 2019/20
Assessment of Performance Final Budgeted
Standard
Estimated
Actual
Budget
Standard

Departmental Output Expenses

     

Investigations

     
Primary measures
     

Percentage of customers whose compliance behaviour improves after receiving an audit intervention (see Note 2).

85% 85% 85%

Discrepancy identified for every output dollar spent.

$7.00 $6.66 $7.00

Percentage of litigation judgments found in favour of the Commissioner.

75% 75% 75%
Supporting measures
     

Percentage of audited customers who are satisfied with their experience (see Note 2).

75% 76% 75%

Management of Debt and Outstanding Returns

     
Primary measures
     

Percentage of returns filed by customers on time.

85% 85% 85%

Value of assessed revenue for every unfiled return dollar spent.

$45.00 $82.35 $45.00

Percentage of tax payments made by customers on time.

85% 88% 85%

Cash collected for every debt dollar spent.

$30.00 $39.53 $30.00

Percentage of child support assessments paid on time.

70% 70% 70%
Supporting measures
     

Average cost of finalising an unfiled return.

$18.00-$20.00 $23.05 $18.00-$20.00

Percentage of unfiled returns that are finalised within six months

N/A 67% 70%

Percentage of collectable debt value over two years old.

55% or less 41% 50% or less

Percentage of new customer debt resolved within six months.

80% 82% 80%

Percentage of New Zealand liable parent child support debt cases resolved within 12 months.

75% 77% 75%

Services to Inform the Public About Entitlements and Meeting Obligations

     
Primary measures
     

Percentage of customers who perceive that Inland Revenue does enough to inform them of their rights and obligations (see Note 1).

85% 82% 85%

Percentage of customers who perceive that resolving issues with Inland Revenue requires low effort (see Note 1).

80% 78% 80%
Supporting measures
     

Average cost of a customer-initiated contact.

$35.00 or less $44.07 $35.00 or less

Average speed to answer telephone calls

N/A N/A 4 minutes 30 seconds or less

Percentage of all rulings reports, adjudication reports and public items that meet the applicable purpose, logic, alternatives, consultation, and practicality standards.

100% 100% 100%

Number of published or finalised public items that give the Commissioner's interpretation of the law.

25 26 25

Percentage of public items (including relevant public consultation), completed within 18 months of allocation.

85% 91% 85%

Percentage of adjudication cases completed within ten weeks of receipt (2018/19 target and actual based on three month timeframe).

90% 100% 90%

Percentage of taxpayer ruling applications that have a draft ruling completed within ten weeks of receipt (2018/19 target and actual based on three month timeframe).

90% 100% 90%

Percentage of non-qualifying ruling applications that have a draft ruling completed within six months of receipt.

90% 100% 90%

Percentage of submissions by the applicant on any draft ruling responded to within one month of receipt.

90% 97% 90%

Services to Process Obligations and Entitlements

     
Primary measures
     

Percentage of social policy and tax registrations processed within five working days.

85% 93% 85%

Percentage of income tax disbursements issued within five weeks (2018/19 target and actual based on six week timeframe).

85% 90% 85%

Percentage of GST disbursements issued within four weeks (see Note 3).

95% 96% 95%
Supporting measures
     

Percentage of income tax returns finalised within three weeks (2018/19 target and actual based on four week timeframe).

90% 96% 90%

Percentage of GST returns finalised within three weeks.

95% 99.8% 98%

Percentage of employment information finalised within four weeks.

95% 99% 95%

Average cost of processing income tax returns, GST returns and employment information.

$4.00 or less $2.66 $4.00 or less

Percentage of tax credit claim payments made within three weeks.

90% 91% 90%

Percentage of Working for Families Tax Credit (WfFTC) payments made on the first regular payment date following an application.

95% 98% 95%

Percentage of paid parental leave payments issued to customers on the first pay day following the agreed date of entitlement.

97% 99.9% 97%

Percentage of child support administrative review decisions issued within seven weeks.

90% 90% 90%

Percentage of child support assessments issued within two weeks.

80% 86% 80%

Note 1 - Actual performance measured using a sample of the customer population.

Note 2 - Actual performance measured using a sample of audit cases.

Note 3 - Section 46 of the Goods and Services Tax Act 1985 stipulates refunds are to be issued within 15 working days unless selected for a screening or investigation. The four week's measure includes additional time for screening or investigation.

All performance measures cover the breadth of Inland Revenue's business (tax, social policy and KiwiSaver).

End of Year Performance Reporting

Performance information for this appropriation will be reported by Inland Revenue in the department's Annual Report 2020.

Current and Past Policy Initiatives
Policy Initiative Year of
First
Impact
2018/19
Final Budgeted
$000
2019/20
Budget
$000
2020/21
Estimated
$000
2021/22
Estimated
$000
2022/23
Estimated
$000

Investigations

           

Current Government

           
Budget 2018 Research and Development Tax Credit Implementation 2018/19 120 150 80 80 80

Previous Government

           
Revenue investment continuation 2017/18 9,584 9,584 - - -
Business tax package 2016/17 100 - - - -
Revenue investment 2015/16 16,602 16,602 - - -
Share of costs for Budget 2015 whole-of-government initiatives 2015/16 (180) (180) (180) (180) (180)

Management of Debt and Outstanding Returns

           

Current Government

           
Budget 2018 Tax Compliance Activity - Funding to Collect Additional Revenue 2018/19 5,850 5,850 5,900 5,900 -

Previous Government

           
Revenue investment continuation 2017/18 10,400 10,400 - - -
Business tax package 2016/17 630 - - - -
Share of costs for Budget 2015 whole-of-government initiatives 2015/16 (190) (190) (190) (190) (190)

Services to Inform the Public About Entitlements and Meeting Obligations

           

Current Government

           
Budget 2018 Research and Development Tax Credit Implementation 2018/19 480 600 320 320 320
Families Package Implementation 2018/19 1,010 410 350 350 350

Previous Government

           
Business tax package 2016/17 310 - - - -
Share of costs for Budget 2015 whole-of-government initiatives 2015/16 (300) (300) (300) (300) (300)

Services to Process Obligations and Entitlements

           

Current Government

           
Budget 2018 Research and Development Tax Credit Implementation 2018/19 600 750 400 400 400
Families Package Implementation 2018/19 2,050 840 710 710 710

Previous Government

           
Automatic Exchange of Information 2016/17 3,300 2,700 2,400 2,400 2,400
Share of costs for Budget 2015 whole-of-government initiatives 2015/16 (103) (103) (103) (103) (103)