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Media statement

Treasury appoints KPMG to benchmark services at nine agencies

Issue date: 
Monday, 29 March 2010
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The Treasury today announced that professional services firm KPMG has been appointed to benchmark administrative and support services in nine State Sector agencies.

The benchmarking is part of the Better Administrative and Support Services (BASS) Programme, which aims to establish how to achieve leading practice for administrative and support services by using an all-of-government perspective. 

"The first phase of the BASS Programme will help us understand where differences exist across the state sector and then identify areas where the State Sector can improve," Treasury General Manager Crown Ownership and State Sector Performance John Crawford said.

The nine agencies that will be benchmarked are: the Treasury, NZ Transport Agency, Inland Revenue Department, Ministry of Social Development, Housing NZ, Department of Internal Affairs, Ministry for Economic Development, Defence Force, and the Police.

KPMG has been appointed to establish baseline performance and cost information, identify opportunities for improvement, highlight options for increasing transparency, and recommend improvement targets.

"The BASS Programme is based on taking a robust, evidence based approach to improving services. We don’t have any pre-determined solutions and no recommendations will be made until information gathering and analysis is completed," Mr Crawford said.

Administrative and support services include finance, information technology management, human resource management, procurement, travel and transport, real estate, facilities management, corporate communications, planning and strategy.


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Angus Barclay | Senior Communications Advisor
Tel: +64 4 917 6146
Last updated: 
Monday, 29 March 2010